Privacy Policy
Introduction
LZJ Transport Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our transportation services or interact with our website, mobile applications, or customer support services.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We collect the following types of information to provide and enhance our services:
A. Personal Information:
• Name
• Contact details (phone number, email address, mailing address)
• Payment information (credit/debit card details or other payment methods)
• Identification information (such as government-issued ID) when necessary
B. Usage Data:
• Service usage details (pickup and drop-off locations, booking history)
• Device and browser type, IP address, and other technical information when interacting with our website or mobile app
• GPS location for real-time tracking during rides (if applicable)
C. Communications Data:
• Feedback, questions, or comments you provide via email, phone, or other communication channels
• Records of your correspondence with our customer service team
How We Use Your Information
We may use your personal information for the following purposes:
• To process and manage bookings and provide transportation services
• To process payments and communicate billing information
• To improve our services and customer support
• To send notifications about your ride, updates, or promotions (with your consent)
• To analyze usage patterns and improve our website, app, and services
• To ensure compliance with legal obligations and resolve disputes
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
• Service providers (such as payment processors or customer support platforms) to facilitate our services
• Regulatory authorities or law enforcement in response to legal requests or obligations
• Partners, if required, to provide additional services (with your consent)
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates to your personal data
• Request the deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time
To exercise these rights, please contact us at the information provided below.
Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our services.
Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. Please review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
LZJ Transport Services
Email: basiliojojo11@gmail.com
Phone: +63 912-197-0303 / +63 917-870-5768
Main Office: 0076 Martin St., Isabel Subdivision, San Nicolas Poblacion, Concepcion, Tarlac 2316
Satellite Office: 35-11 Sarita St., Corner Ramon Dizon St., Diamond Subdivision, Balibago, Angeles City, Pampanga